Cancel Culture has been on the rise in recent years, with more and more people calling for the cancellation of products, services, and even people. This trend can be a massive PR…
Tag: strategy
7 Steps To De-Risking The Supply Chain After Covid
If you have gone car shopping lately, you might have asked why the vehicles are more expensive than the manufacturer’s suggested retail price (MSRP). Maybe you’ve also noticed several menu items at…
How to Handle Information That’s Already in The Media
One of the most challenging times to handle a crisis is when your secrets and private information are already over the news. When it’s your first time facing a crisis, you’ll feel…
What To Do When the Sh*t Hits the Fan: Strategy Session
Landed yourself in hot water? Attracting unwanted attention? Don’t know what to do next? You’ll want to read this. Maybe someone is spreading false allegations publicly. Maybe something was caught on camera…
The Alternative to Anger
As weapons go, anger can easily miss the target or misfire — and you may be the one who’s injured. Someone accusing you? Of sexual harassment or abuse (today’s most frequent claim).…
The Myth That Faster Is Better
Don’t put the cart before the horse. Think before you speak or act, and you’ll be less likely to regret it later. If you rush willy-nilly to throw out words, you’ll only…
He Said, She Said
A friend who owns several successful gyms throughout the city called recently and the conversation started in the usual fashion. “Hey, Eden. How are you? I was wondering if you could give me…
Learning from Your Mistakes (United Airlines Edition)
In the end, United (finally) got it right. But only after days of excruciatingly bad publicity. Were its belated positive actions too little and too late to repair its image? United’s floundering…
Creating a Safer World
“I protect my clients from their employees,” a labor lawyer explained, summing up how he spends his days. “Interesting,” chimed in a Crisis PR strategist. “We protect ours from everyone — including…
Heard But Not Seen
Cyrano is ever-present. But if he’s doing his job correctly, you’ll never know it. He designs strategies. He knows what you can and can’t do without stepping on landmines. He polishes your…