Strategic communications Los Angeles

Protocol vs. Risk

Posted on: November 24, 2013 Last updated on: July 4, 2023 Written by: Gillott Communications Categorized in: Crisis Management

Some fixes may work “most of the time.” But the client wants one to work this time. Consider this: Ten labor lawyers are presented with a problem and asked what to…

Measure Twice. Cut Once.

Posted on: November 11, 2012 Last updated on: July 4, 2023 Written by: Gillott Communications Categorized in: Reputation Management

With PR, making an error doesn’t mean you simply toss the lumber away and get a new piece. Time is a luxury. Room for error is nonexistent. “Measure twice. Cut once.”…

Lies, Damned Lies & Reputation Management

Posted on: October 7, 2012 Last updated on: July 4, 2023 Written by: Gillott Communications Categorized in: Reputation Management

Lying can be worse than the original sin. A colleague was fond of using a one-liner with senior management at his corporation, “I need to know what the facts are, so I…

Too Many Voices

Posted on: September 9, 2012 Last updated on: July 4, 2023 Written by: Gillott Communications Categorized in: Crisis Management

Confused? Listen to just one voice. Too many cooks spoil the broth. But there’s more than one way to skin a cat. You’ve heard these a hundred times, probably more. They’re treated…