Strategic communications in Crisis Management

Election Edition: Wishful Thinking & Talking Heads

Posted on: November 7, 2012 Last updated on: July 4, 2023 Written by: Gillott Communications Categorized in: Current Event Analysis

The best way to disappoint a client is to over-promise and under-deliver. The two most influential newspapers in the country — the New York Times and Wall Street Journal — couldn’t…

Proving a Negative

Posted on: November 4, 2012 Last updated on: July 4, 2023 Written by: Gillott Communications Categorized in: Crisis Management

Calculating success can mean avoiding negative attention. “What’s the value of a negative story that’s never published?” We’ve touched on this before. But it’s worth revisiting because it’s the essence of Crisis…