Mopping up fast is good. But be sure of the facts. At first blush, it seems the University of Missouri today and Penn State in 2013 were using the same playbook: Clean…
Tag: scandals (page 2)
Drip. Drip. Drip.
Reacting slowly in a crisis feels like water torture. There are scandals you survive, and scandals you don’t. Deal with it quickly, and you have the best chance of putting it behind…
Last to Know. First to Go.
When cleaning house, the axe falls fast and without favor. Historically, this one-liner was applied to basic PR people — those who do marketing or general communications. They are routinely kept outside…
Comfort of Habit & Fear of Change
“Know, or know not. Do not guess.” Photo courtesy of freedigitalphotos.net There’s a reason beliefs are cherished. They provide comfort. By nature, people prefer stability and resist change. Some beliefs are…
New Year, Same Problems
“Big scandals” are few and far between. For most mortals, “crises” are small and frequent. When you turn the last page on the calendar, the easy thing to do is pontificate about…
Don’t Over-Think It
Surprises are rarely positive and never desirable. Not overthinking may be a good general-purpose rule for most people. It’s pleasant to sail along blissfully, unaware (or at least unbothered) by all the…