Cancel Culture has been on the rise in recent years, with more and more people calling for the cancellation of products, services, and even people. This trend can be a massive PR…
Tag: scandal
Celebrity Scandals
New York Attorney General Letitia James said it best: “Celebrity and fame does not absolve someone from following the law.” While this statement is widely applicable, James was referring to celebrity chef…
Looking The Other Way
It’s a problem as old as time: People feel they’re entitled and aren’t subject to the same rules as the rest of us. Often it’s celebrities, the wealthy, and the politically prominent.…
Is A Scandal Real If No One Notices?
Now is an excellent time to have a scandal. Regardless of who you voted for, we can all agree on one thing: With the media all atwitter about Donald Trump’s tweets, you…
Ghosts of Goof-ups Past
Screw up once, shame on who? Screw up twice, shame on you. Never any shortage of problems that threaten reputations. Nor any end in sight for the drama that goes with them.…
Testing Brand Stamina
In a crisis, who you are will dictate how you’ll fare. What do the recent Volkswagen scandals mean for legacy brands? When our trust is violated, do we respond differently to people…
Drip. Drip. Drip.
Reacting slowly in a crisis feels like water torture. There are scandals you survive, and scandals you don’t. Deal with it quickly, and you have the best chance of putting it behind…
Tools & Essence
Tools reflect technology. But essence is forever. There’s nothing special about it. Just another nondescript suburban parking garage in Rosslyn, Va. Lots of concrete and shadowy corners. It’s where “Deep Throat” met…
“So, what do you do?”
“When you’re fresh meat, kill and throw them something fresher.” ~ Frank Underwood in House of Cards “We’re fixers. We’re crisis managers. It’s not about solving a crime. It’s not about justice.…
Last to Know. First to Go.
When cleaning house, the axe falls fast and without favor. Historically, this one-liner was applied to basic PR people — those who do marketing or general communications. They are routinely kept outside…