Give up a private life. Gain a dependable client. Parents of newborns share a gloriously painful experience with Crisis PR people: Exhaustion. Neither are masters of their daily lives. They…
Tag: reputation management (page 11)
Open Mics & Disengaged Minds
Foot-in-mouth disease has damaged many careers and ended others. Its history is long, colorful, and likely to continue. You can’t unring that bell. Most of the time, it has a close correlation…
Tools & Essence
Tools reflect technology. But essence is forever. There’s nothing special about it. Just another nondescript suburban parking garage in Rosslyn, Va. Lots of concrete and shadowy corners. It’s where “Deep Throat” met…
Noise & Substance
Pick your fights carefully. Preferably ones you’ll win. Opinions, they say, are like assholes. Everybody has one. Doesn’t make them right. But people are seldom eager to back down. Sometimes it’s pride…
Savage Magic
First, define your audience. Convince them and you win. The British magazine The Economist is fond of phrases like “the savage magic of capitalism.” It’s also fond of describing itself as “Liberal”…
Pandora’s Jar
Don’t like the media question? Answer the one you want. After all the evil had escaped, the legend goes, all that remained in the jar was hope — and mankind has never…
Give a Fish, Teach to Fish
Chief lesson for clients: Once burned. Twice shy. “Give a man a fish, feed him for a day. Teach a man to fish, feed him for a lifetime.” It’s one of those…
“So, what do you do?”
“When you’re fresh meat, kill and throw them something fresher.” ~ Frank Underwood in House of Cards “We’re fixers. We’re crisis managers. It’s not about solving a crime. It’s not about justice.…
10 Feet Tall & Bulletproof
After the fall, comes the steep climb back. True for children of all ages. Just ask ’em. For better or worse, they haven’t learned limitations and caution. The older we get,…
Size Matters. So Does Foresight.
Life is constantly shifting. Success needs vision & skill. FedEx made it clear this week, and UPS is expected to follow suit: Size matters. Delivery costs will be based on bulkiness, not…