Note: This blog was published BEFORE the most recent news of Peloton’s new CEO + layoffs. What do you do when someone you’ve partnered with faces a very public backlash? It’s not…
Tag: pr crisis (page 2)
Bringing Sexy Back: Strategic Communications
The idea that Strategic Communications experts run around fixing never-ending crises is sexy, but it’s skewed. It’s the same reason your favorite TV shows are sexy, fast-paced, and high-stakes. People like that.…
When the Board Must Step In
When management can’t agree, the Board often must step in and make the decision. That is, after all, why the Board is the ultimate boss and has the final word. Even when…
Short-term Action vs. Long-term Thinking
Winning a fight is nice. Winning the war is better. To put it another way: Act short term. Think long-term. Facing a crisis? You can’t ignore what’s staring you in the face.…
When Someone Else’s #MeToo Affects You Too
What do you do when someone on your staff is experiencing a #MeToo moment? It’s not just their problem. You, too, have decisions to make. Every action you take has a reaction.…
Out of Your Hands?
Things are usually not out of your control. At least until the jury (literal or figurative) is ready to render its verdict. Until that point, you have a chance to affect the…
Behind the Scenes: The First Hours of a Crisis
You receive a call. Something’s gone horribly wrong, and everyone is demanding answers. Tiny beads of sweat form on your face. You feel a rush of heat all over your body. Time…
The Alternative to Anger
As weapons go, anger can easily miss the target or misfire — and you may be the one who’s injured. Someone accusing you? Of sexual harassment or abuse (today’s most frequent claim).…