When management can’t agree, the Board often must step in and make the decision. That is, after all, why the Board is the ultimate boss and has the final word. Even when…
Tag: perception
Life in a Bubble
We all live in bubbles. What we hear inside them shapes our perception of ourselves and the world. What’s said and happens outside is just noise, and we feel free to disregard…
Learning from Your Mistakes (United Airlines Edition)
In the end, United (finally) got it right. But only after days of excruciatingly bad publicity. Were its belated positive actions too little and too late to repair its image? United’s floundering…
Nothing to Lose?
Ready to roll the dice? Don’t believe it. No matter how bad things are now, they could be worse. (No Pollyanna or Dr. Pangloss here.) The more you see of life, the…
Altruism or Calculation?
Want to know the truth? Your perception is reality. Look from afar, and it seems corporate management is becoming sensitive to social issues. But think about it for a few moments, and…
Different Prisms
A recent Vatican report about U.S. nuns was most significant for what it didn’t say. It didn’t condemn the nuns for “radical” and “feminist” ideas as expected when the investigation began in…
Hard Facts, Soft Feelings
Media’s power is immense. Use it to your advantage. Regardless of what economists say, pundits prefer their own definition of economic hard times: “A recession is when your neighbor is unemployed. A…
Fantastical
Building up goodwill helps you in the future. For ages, men gazed skyward and dreamt of going to distant planets. It’s long been a theme of science fiction. Comets were another matter.…
Alien Realities
Ultimate Goal Of Crisis Pr: Create A Favorable Reality HG Wells wrote about it. So did Isaac Asimov. It was a recurring theme for Rod Serling on The Twilight Zone. Earthlings encounter aliens…
Butcher, Baker, Candlestick-Maker
Uncover the essence. Then you can solve it. If problems didn’t exist, there’d be less need for lawyers, psychiatrists, and other professionals that fix them. Crisis PR people are in that…