messaging - Gillott Communications

The Big One

We all know exactly where we were and what we were doing. The magnitude was so severe it seared those

When the only way to contact friends and co-workers if we were away from home or the office was to

There are plenty of wrong ways to answer a question. Especially one from the media. Don’t fall victim to

Emotional boo-boo? Best to rip the Band-Aid. When trouble erupts, it’s natural to want to hunker down. But silence isn’t

Missing the full picture? Our minds fill in context. Sometimes context is lost in time. In an episode of Star

“It’s not about the facts. It’s about what the facts can be made to look like.” ~ Eli Gold on The

“That’s not nice!” the young assistant frowned after reviewing a storyline being pitched to the media about a nasty lawsuit.

Best way to save image? Consider all the moving parts. You know what you said, and you know what you

In a crisis, who you are will dictate how you’ll fare. What do the recent Volkswagen scandals mean for legacy

Tell inconsistent stories and you lose credibility. “Some of my fondest memories are of things that never happened,” a prominent