Danger Ahead: Communication Breakdown. Looks like these two need a communications reboot. Before you put your mouth in gear, know what you want to say — and what doesn’t need to be…
Tag: media (page 3)
Case Study: Hotel Cybersecurity
The hackers are coming. How will you respond? What will you do when the hack hits your system? Earlier this week the payment system of upscale hotel operator HEI was hacked, compromising…
When Memory Needs a Reality Check
Know what you do well. Delegate rest. Achieve more. Two hundred and forty years ago this week, our forefathers brought forth on this continent a nation built on the singular concept of…
How Not to Answer a Question
There are plenty of wrong ways to answer a question. Especially one from the media. Don’t fall victim to these common Q&A pitfalls. Not responding at all. This results in a…
Answering the Tough Questions
Emotional boo-boo? Best to rip the Band-Aid. When trouble erupts, it’s natural to want to hunker down. But silence isn’t a viable option. The hardest pill to swallow may be realizing you…
Can’t Look Away
There’s news. Then there’s NEWS. Sometimes you can’t look away. Some published stories are little more than a matter of record and quickly forgotten, if they’re noticed at all. Others have some…
Out of Context
Missing the full picture? Our minds fill in context. Sometimes context is lost in time. In an episode of Star Trek, a cryogenically frozen 20th-century human is discovered 400 years later drifting…
I’d Rather Be Golfing
This is a tale of a man who’s risking his company by going DIY. A food-packaging company was rapidly becoming a heavy-hitter in its market and taking up serious shelf space in…
The Last Word
“Never pick a fight with someone who buys his data by the gigabyte.” ~ Modern twist on an old caveat It’s as true today as it was when Mark Twain, Will Rogers,…
Spin Your Way Out of Sin?
We all interpret things differently. How strong is your spin game? Everybody’s a spin doctor. You want to establish a certain tone, project a specific image, and elicit a desired response. From…