how to apologize effectively in a crisis

The End of Belief?

Posted on: November 17, 2013 Last updated on: July 4, 2023 Written by: Gillott Communications Categorized in: Crisis Management

Little room for hope? Less for trust? You need Crisis PR more than ever. Is it any wonder an entire generation stopped believing? They wanted to have faith. To wit, their embrace…

The Fantasy of Rationality

Posted on: September 1, 2013 Last updated on: July 4, 2023 Written by: Gillott Communications Categorized in: PR Strategy

Symbols trump facts every time. Since we emerged from the intellectually impoverished Dark Ages, philosophers and economists have been trying to make people fit into neat boxes prescribed by universal and predictable…