Cynical. Skeptical. Quick to condemn. With no one to respect, the public is adrift. There was perhaps a time when certain groups commanded respect and trust. But that’s changing. So many…
Tag: facts (page 3)
The Very High Cost of Being Unprepared
A crisis is no time for wondering what to do. Every organization is vulnerable to PR crises at any moment. Government investigation. Nasty litigation. Financial turmoil. Sudden management change. Data breach. Product…
It All Started With Cave Drawings & Papyrus
For better or worse, sharing information has been democratized. Throughout history, societies have communicated using whatever means were available. Usually, the most convenient and efficient. Why should now be any different? …
One Size Fits All? Not Even Close
To protect clients, you must know the skeletons. “What’s a typical situation and solution in Crisis PR?” It’s a common question. But it’s the wrong one. Looking back on decades of…
Fashion & Style
Fashion is seasonal. Style is forever. The same is true for high-stakes Crisis PR. There’s a saying in the high-end rag trade: “Fashion is seasonal. Style is forever.” The same applies…
Everybody Lies
If it sounds untrue, it probably is. To quote Dr. Gregory House of the eponymously named TV series, “Everybody lies.” Sometimes not on purpose. They really believe what they’re telling you because…
Lies, Damned Lies & Reputation Management
Lying can be worse than the original sin. A colleague was fond of using a one-liner with senior management at his corporation, “I need to know what the facts are, so I…
Holding Hands
Crisis + you = emotional basket case? Meet a crisis PR guy’s alter ego: therapist. When someone’s reputation is under attack, they dissolve quickly into an emotional basket case. This is…
Be Plausible…Arguably Truthful Helps, Too
It’s rarely helpful to deny what is obvious or will soon become known. A mea culpa can be painful. But it can help put an issue behind you. Caught with your hand…