As weapons go, anger can easily miss the target or misfire — and you may be the one who’s injured. Someone accusing you? Of sexual harassment or abuse (today’s most frequent claim).…
Tag: emotions
Too-da-loo, Resolutions!
Some habits are harder to break than others. At the beginning of the year, everyone is on their best behavior. You’ve made resolutions to quit bad habits and pick up good ones…
It All Started with a Misunderstanding
“Drop whatever* you’re doing. Get over here and fix this shitstorm.” – Client Clients aren’t usually as direct as this one. But the gist is always the same. “Everything I’ve worked so hard…
Liability & Emotion
Want to alter perception? Aim for the heart, not the head. Where does liability end? Is it a strict matter of law, or of what the public perceives as right and wrong?…
Politicizing Ebola
Fear is a powerful emotion. Use it well, and you win. A crisis is a terrible thing to waste. Ebola is the just latest. Watch the politicians. Both parties are guilty…
Butcher, Baker, Candlestick-Maker
Uncover the essence. Then you can solve it. If problems didn’t exist, there’d be less need for lawyers, psychiatrists, and other professionals that fix them. Crisis PR people are in that…
Que Sera, Sera
You can’t unring a bell. You can affect the outcome. Doris Day was wrong. A lot of people approach life that way, but it’s ultimately defeatist. They feel hopelessly trapped and surrender…
Goose, Gander & Ox
Best time for damage control? Remember early bird and worm. What’s good for the goose is good for the gander. But it depends on whose ox is being gored. Contradictory concepts, yet…
Truth Is What You Believe It Is
There’s no Truth with a capital “T.” Just perception and what you’re most comfortable with. When the Nobel committee announced the winners of its prize for economics this year, people were left…
Motives vs. Merits
You won’t hear much about the merits. You win or lose on an emotional level. NIMBYism. Not a new concept. Not always straightforward, either. The truth is, We see what we want…