Empathy In Crisis Communication: Understanding and Addressing Stakeholder Concerns Posted on: November 6, 2023 Last updated on: January 17, 2024 Written by: Gillott Communications Categorized in: Strategic Communications When you’re in damage control mode, it’s easy to become distracted by the nitty gritty — facts and figures. However, during a PR storm, empathy is a key part many companies miss.… Continue reading…
