We’re all trying to make the most out of the life we’re given. We have goals, to-do lists, plans with friends calendared months in advance, and tight work schedules. All of this…
Tag: damage control
Resisting the Urge to Lie
A friend of mine always said this one-liner, “I need to know what the facts are, so I know what lies to tell.” As cool as this sounds, I always knew he…
3 MAJOR Differences Between Traditional PR and Crisis PR
Know what you’re trying to accomplish so that you can hire the right team to achieve your goal. Traditional PR and Crisis PR share a common core but have two very different…
How Fast Can You Fix This?
The sooner you start, the sooner it ends. When your reputation is on the line, time isn’t your friend. You must be ready to respond — and the message and tone must…
Two Sides of the Same Coin: Kathy Griffin
How often do you look at both sides of an issue? We all come to the table with pre-formed opinions. We see the world through a prism, which is shifted every day…
We Never Escape High School
Some things never get old. Gossip is one of them. “Oh. My. God. Don’t tell anyone I told you this, but….” Thought you were done hearing that after high school? Wrong! We’ve…
Goose, Gander & Ox
Best time for damage control? Remember early bird and worm. What’s good for the goose is good for the gander. But it depends on whose ox is being gored. Contradictory concepts, yet…
The End of Belief?
Little room for hope? Less for trust? You need Crisis PR more than ever. Is it any wonder an entire generation stopped believing? They wanted to have faith. To wit, their embrace…
Never Having to Say You’re Guilty
When the worst happens, you’re on your own. You must define the terms of the debate. The public never really trusted Wall Street. That relationship went from bad to worse in the economic…
Is Anyone Really Surprised?
Best result in Crisis PR? No story. Next best: Making it less painful. Recently, a group of people was sitting around a table for an informal chat. The topic du jour: Is…