Love ‘Em, Love to Leave ‘Em
When tennis star Maria Sharapova was caught doping, sponsors rushed for the exits. While this article focuses on athletes, its lessons
Snap Judgments and Quick Responses
Is this how you really feel? Or is it a product of the moment? We all make snap judgments. It’s
Ghosts of Goof-ups Past
Screw up once, shame on who? Screw up twice, shame on you. Never any shortage of problems that threaten reputations.
Bringing Out the Best
Sometimes crises bring out the best in people. Even if not always immediately. When faced with threats to safety,
Not So Secret
Money and power can cloud your judgment of plausibility. “At the length, truth will out.” ~ Shakespeare, The Merchant of
Knowing When to Clean House
Mopping up fast is good. But be sure of the facts. At first blush, it seems the University of Missouri
Testing Brand Stamina
In a crisis, who you are will dictate how you’ll fare. What do the recent Volkswagen scandals mean for legacy
How to Look Guilty
Just put it in an email? Not the brightest idea. What do Tom Brady and Hillary Clinton have in common?
I’ll Never Forget, Jack.
“To be, or not to be?” ~ Hamlet If you can’t Google it, does it exist? Did it even happen?
KA-PAO!!!!!
How did headline writers miss that one as Ellen Pao lost a second highly visible battle this year? The latest