Be prepared: Better to do and not need, than to need and not have done. Love letters. We’ve all written them. Whether they’re actually delivered is a whole other matter. Likewise, we’ve…
Tag: crisis (page 8)
Telephone, Telegraph…
The ultimate test: What will let you control the conversation? No. This isn’t a sexist commentary on the alleged inability of women to keep secrets. It is about thinking before you…
Wall of Worry
We all have worries. Left on their own, they skew our vision and consume us. They crowd out factors that are positive — and even those that are neutral. Consider investors who…
$37 Billion Memo
Caution: If it’s in writing, it will be discovered. As the U.S. Justice Department and states investigated wrong-doing that led to the financial collapse, the nation’s biggest banks dumped tens of millions…
Fool Me Once…
Sin once, you may escape. Sin again, and you won’t. Generations came and went, but they endured. Oscar de la Renta. Ben Bradlee. Joan Rivers. Nelson Bunker Hunt. All were born in…
A Christmas Story
Good Crisis PR can turn a lump of coal into a gift. The holiday season is a busy time. Santa isn’t the only one who brings packages on Christmas Eve. So do judges.…
Hard Facts, Soft Feelings
Media’s power is immense. Use it to your advantage. Regardless of what economists say, pundits prefer their own definition of economic hard times: “A recession is when your neighbor is unemployed. A…
On Second Thought
History is often revised. But seldom in short term. Time softens the sharp edges. As memories fade, events are reinterpreted. Sometimes to reflect new evidence. More often to better fit with what…
Be Very Afraid
Surviving a crisis is tough. Preparing eases the pain. “It’s only a matter of the ‘when,’ not the ‘if,’ that we are going to see something dramatic.” ~ Admiral Michael Rogers, Director…
3 Deadly Sins
Guilty of committing one of the 3 Deadly Sins of Crisis PR? “I won’t dignify that with a response.” It conjures up images of high-brow society (very Downton Abbey or Masterpiece Theatre).…