Crisis tactics

Protocol vs. Risk

Posted on: November 24, 2013 Last updated on: July 4, 2023 Written by: Gillott Communications Categorized in: Crisis Management

Some fixes may work “most of the time.” But the client wants one to work this time. Consider this: Ten labor lawyers are presented with a problem and asked what to…

Don’t Over-Think It

Posted on: January 6, 2013 Last updated on: July 4, 2023 Written by: Gillott Communications Categorized in: Reputation Management

Surprises are rarely positive and never desirable. Not overthinking may be a good general-purpose rule for most people. It’s pleasant to sail along blissfully, unaware (or at least unbothered) by all the…

Too Many Voices

Posted on: September 9, 2012 Last updated on: July 4, 2023 Written by: Gillott Communications Categorized in: Crisis Management

Confused? Listen to just one voice. Too many cooks spoil the broth. But there’s more than one way to skin a cat. You’ve heard these a hundred times, probably more. They’re treated…

Let’s All Do The Ostrich!

Posted on: July 30, 2012 Last updated on: July 4, 2023 Written by: Gillott Communications Categorized in: Crisis Management

An ostrich doesn’t stick its head in the sand. So, why would you? There are a lot of broad guidelines for Crisis & Reputation Management. Some of them actually work. By…