You won’t hear much about the merits. You win or lose on an emotional level. NIMBYism. Not a new concept. Not always straightforward, either. The truth is, We see what we want…
Tag: Crisis & Reputation Management (page 11)
Is Anyone Really Surprised?
Best result in Crisis PR? No story. Next best: Making it less painful. Recently, a group of people was sitting around a table for an informal chat. The topic du jour: Is…
No Facts? No Problem. Just Speculate.
Journalists call them “thumb-suckers.” Short on facts for a story? No problem. Rumors and speculation are fine. You don’t even need to be accurate. If events ultimately turn out differently, blame the…
Definitions, Leaks & Reputation
You have so much at stake. Don’t let it slip away. Protect it. At the end of the day, it all depends on how you define things. For the secret court that…
We’re All Storytellers
Honesty is good for the soul — as long as it’s confidential We’re all trying to make our cases to achieve our goals. Doesn’t matter whether we’re lawyers arguing in court, businessmen…
More Than a Little. Less Than Too Much.
Taking control doesn’t clear you. But it buys you breathing room. A professional liar and a PR guy walk into a bar. How can you tell the difference? This is fill-in-the-blank humor.…
Comfort of Habit & Fear of Change
“Know, or know not. Do not guess.” Photo courtesy of freedigitalphotos.net There’s a reason beliefs are cherished. They provide comfort. By nature, people prefer stability and resist change. Some beliefs are…
Cleaning House
Cleaning house is better than covering up. Penn State got it right. Rutgers didn’t. Amid a sex-with-boys scandal involving assistant coach Jerry Sandusky, Penn State’s Board of Trustees took no prisoners. They…
Don’t Mistake Inaction for Inactivity
If you’re good, don’t flail. Exude calm. Some people thrive on action, whether they’re doing it or watching it. If you’re not in motion, you’re deemed to be doing nothing. Long ago,…
Belief & Proof, The Sequel
In an earlier blog, we explored the nexus between cynicism and the uphill battle you face convincing the public you’re not guilty. Today let’s look at how to fight back effectively. …