crisis PR – Page 7

Be Careful What You Ask

Posted on: October 19, 2014 Last updated on: February 13, 2023 Written by: Gillott Communications Categorized in: Strategic Communications

No rule book in Crisis PR. Trust your gut. Make no errors. Always a good rule. For everyone. Comparable to the caveat that a lawyer never asks a witness a question unless…

Untethered & Angst-Ridden

Posted on: October 5, 2014 Last updated on: March 30, 2023 Written by: Gillott Communications Categorized in: Advice

Life with digital tether is a blessing and a curse. Some professionals are tethered to their work 24/7. Doctors. Lawyers. Executives and business owners. Crisis PR people. Problems don’t take time…

Butcher, Baker, Candlestick-Maker

Posted on: September 28, 2014 Last updated on: February 13, 2023 Written by: Gillott Communications Categorized in: Crisis Management

Uncover the essence. Then you can solve it. If problems didn’t exist, there’d be less need for lawyers, psychiatrists, and other professionals that fix them. Crisis PR people are in that…

Too Little. Too Late.

Posted on: September 21, 2014 Last updated on: March 30, 2023 Written by: Gillott Communications Categorized in: Current Event Analysis

Get out in front of a crisis. Or the other side controls the story. When is “at all cost” too high a cost? The NFL is finding out. So are other…

Best and Worst

Posted on: September 7, 2014 Last updated on: March 30, 2023 Written by: Gillott Communications Categorized in: Crisis Management

When we do our job well, it is the best of times. The desire to edit another person’s words is almost irresistible. Not always for the better. Consider the publishing-house editor…

Disruption

Posted on: August 31, 2014 Last updated on: March 30, 2023 Written by: Gillott Communications Categorized in: Crisis Management

One-size fits-all never fits anyone in Crisis PR. Routine has a bad reputation. Deservedly. It conjures images of people slogging through their jobs and lives. The only goal is to get to…

Demographics & Big Data

Posted on: August 17, 2014 Last updated on: March 30, 2023 Written by: Gillott Communications Categorized in: Current Event Analysis

As privacy erodes, potential threats to your reputation multiply. Demographics will define the future. Big Data is the future. The first concept is undisputed. The second depends on who you talk…

Top to Bottom

Posted on: August 10, 2014 Last updated on: March 30, 2023 Written by: Gillott Communications Categorized in: Media Relations

Watching media contortions — a sport for ex-journalists News media has always been stratified: Cream of the crop. Bottom of the barrel. Big in-between. Today there’s less cream and much more…

Like a Baby

Posted on: August 3, 2014 Last updated on: February 14, 2023 Written by: Gillott Communications Categorized in: Advice

Give up a private life. Gain a dependable client. Parents of newborns share a gloriously painful experience with Crisis PR people: Exhaustion. Neither are masters of their daily lives. They…

Open Mics & Disengaged Minds

Posted on: July 27, 2014 Last updated on: March 30, 2023 Written by: Gillott Communications Categorized in: Reputation Management

Foot-in-mouth disease has damaged many careers and ended others. Its history is long, colorful, and likely to continue. You can’t unring that bell. Most of the time, it has a close correlation…