Honesty is good for the soul — as long as it’s confidential We’re all trying to make our cases to achieve our goals. Doesn’t matter whether we’re lawyers arguing in court, businessmen…
Tag: crisis management (page 9)
Comfort of Habit & Fear of Change
“Know, or know not. Do not guess.” Photo courtesy of freedigitalphotos.net There’s a reason beliefs are cherished. They provide comfort. By nature, people prefer stability and resist change. Some beliefs are…
Speed & Accuracy
The world isn’t going to get slower. So Crisis PR needs to get even faster. There are few, if any, better training grounds for journalists and Crisis PR people than The Associated…
Just a Little Bit Pregnant
Hubris has a very high cost. The higher people are in business or social circles, the more they believe they can get away with it. It’s hubris, writ large. When Scott London,…
Cleaning House
Cleaning house is better than covering up. Penn State got it right. Rutgers didn’t. Amid a sex-with-boys scandal involving assistant coach Jerry Sandusky, Penn State’s Board of Trustees took no prisoners. They…
Belief & Proof
“For those who believe, no proof is necessary. For those who don’t believe, no proof is possible.” –Stuart Chase, 20th-century American economist and social commentator When your reputation is on the line,…
Innocent Till Proven Broke
Sometimes clients are so sleazy the best thing to do is walk away. “Innocent till proven broke.” One of the least endearing sentiments in the high-stakes PR industry. Bottom line: Ethics become…
Don’t Over-Think It
Surprises are rarely positive and never desirable. Not overthinking may be a good general-purpose rule for most people. It’s pleasant to sail along blissfully, unaware (or at least unbothered) by all the…
No Mercy (from the Media)
The best solution is when everybody goes home happy. “Give us a break.” Even the first time I heard it, I couldn’t believe it. I was still a journalist — the head…
Fashion & Style
Fashion is seasonal. Style is forever. The same is true for high-stakes Crisis PR. There’s a saying in the high-end rag trade: “Fashion is seasonal. Style is forever.” The same applies…