Crisis management success

Getting Paid & Being Thanked

Posted on: December 9, 2012 Last updated on: July 4, 2023 Written by: Gillott Communications Categorized in: Advice

Gratitude is rare…and even more special! Usually, the best any of us can hope is that clients will pay their bills promptly. It’s rare they take the time or effort to say…

Proving a Negative

Posted on: November 4, 2012 Last updated on: July 4, 2023 Written by: Gillott Communications Categorized in: Crisis Management

Calculating success can mean avoiding negative attention. “What’s the value of a negative story that’s never published?” We’ve touched on this before. But it’s worth revisiting because it’s the essence of Crisis…