crisis communication tips

Dithering Is Deadly

Posted on: August 12, 2012 Last updated on: July 4, 2023 Written by: Gillott Communications Categorized in: Reputation Management

For those who do Crisis & Reputation Management — and do it well: “No time for hesitation and no room for error.” It seemed so easy over lunch. The client described how…

Too Much Ado

Posted on: August 6, 2012 Last updated on: July 4, 2023 Written by: Gillott Communications Categorized in: Current Event Analysis

Should I fix this? Standard Reputation Management advice: Do what you must to mend fences, lessen the fallout, and make the story go away sooner. Gimme a break! The flap about…