crisis best practices

No Mistakes & No Escape

Posted on: December 8, 2013 Last updated on: July 4, 2023 Written by: Gillott Communications Categorized in: Reputation Management

Crisis PR in the digital age: No escaping tethers of smartphones & 24/7 news. To Einstein, doing the same thing over and over and expecting a different result was the definition…

Truth Is What You Believe It Is

Posted on: October 27, 2013 Last updated on: July 4, 2023 Written by: Gillott Communications Categorized in: Advice

There’s no Truth with a capital “T.” Just perception and what you’re most comfortable with. When the Nobel committee announced the winners of its prize for economics this year, people were left…

Measure Twice. Cut Once.

Posted on: November 11, 2012 Last updated on: July 4, 2023 Written by: Gillott Communications Categorized in: Reputation Management

With PR, making an error doesn’t mean you simply toss the lumber away and get a new piece. Time is a luxury. Room for error is nonexistent. “Measure twice. Cut once.”…

Lies, Damned Lies & Reputation Management

Posted on: October 7, 2012 Last updated on: July 4, 2023 Written by: Gillott Communications Categorized in: Reputation Management

Lying can be worse than the original sin. A colleague was fond of using a one-liner with senior management at his corporation, “I need to know what the facts are, so I…