Taking control doesn’t clear you. But it buys you breathing room. A professional liar and a PR guy walk into a bar. How can you tell the difference? This is fill-in-the-blank humor.…
Tag: control (page 3)
No Margin for Error
In a crisis, you must “know,” not “hope.” In World War II, a new phrase entered the lexicon: “Good enough for government work.” At the time, it was high praise: If you…
Just a Little Bit Pregnant
Hubris has a very high cost. The higher people are in business or social circles, the more they believe they can get away with it. It’s hubris, writ large. When Scott London,…
“Go in a Pope. Come Out a Cardinal.”
Wishful thinking lets matters fester. When 115 Roman Catholic cardinals walked into the Sistine Chapel recently, any of them could have become the next Pope. Some believed they would. When they walked…
No Wasted Words
Choose your words wisely and make each count. In a recent interview, a popular nonfiction author was asked if his daily output of polished writing was 1,000 words — a respectable number.…
This Too Shall Pass?
If we lay low, maybe the media will forget. File this under wishful thinking. As news cycles become faster and the public’s attention span ever shorter, a troubling thought occasionally bubbles up…
New Year, Same Problems
“Big scandals” are few and far between. For most mortals, “crises” are small and frequent. When you turn the last page on the calendar, the easy thing to do is pontificate about…
No Mercy (from the Media)
The best solution is when everybody goes home happy. “Give us a break.” Even the first time I heard it, I couldn’t believe it. I was still a journalist — the head…
The Sooner the Better
You need to do damage control quickly. That’s always the best response when your business or reputation are being threatened. The opposite — better late than never — is always undesirable. …
Not Rocket Science…Nor for Faint of Heart
No time for hesitation. No tolerance for error. Crisis & Reputation Management is a high-stakes niche — and those who do it well are a special breed. Think of it as the…