There’s an old adage in Crisis PR: “Lose focus, and you lose control. Lose control, and you lose.” A prominent litigator smiled when he heard it. “My version is quite similar: ‘Never…
Tag: communications (page 8)
Filling the Void
Not a lot of facts? No facts at all? Speculate. The media does it every day. In life, timeliness is important. Miss the window and you’re SOL. In dating: Meeting the right…
KA-PAO!!!!!
How did headline writers miss that one as Ellen Pao lost a second highly visible battle this year? The latest came this month as Pao was forced out as CEO of Reddit…
They Say. We Say.
Don’t be a victim of verbal clumsiness. Until Thursday and Friday, only three women and six men knew how the U.S. Supreme Court was going to rule on Obamacare and same-sex marriage.…
Ego & Insincerity
Cut the ego. Be sincere. Tired of hearing about Brian Williams, the disgraced former anchor of NBC Nightly News? So are we. But the story demands a final peek. It’s a…
Timing Is Everything
“Wishing it could plug a leak as easily as deleting a tweet.” ~ The Economist Last week, Twitter fell victim to its own service. Its first-quarter earnings were accidentally published half an…
When News Is the News
Violate the public trust, and the public feels violated. Rolling Stone and Brian Williams are only the latest. Sadly, there’s a long and inglorious history of media stumbles. Sometimes journalists don’t verify…
Mama Always Says …
Believe media frenzy will blow over? When pigs fly. You’ve heard them all your life. Nostrums. Doesn’t matter that they’re often untrue. They’re easy-to-remember rules that make large chunks of life seem…
How’d This Mess Happen?
You hear the same questions every day, from non-profits and companies: Where’d all the money go? You mean those laws apply to us, too? Can she really sue us for harassment? It…
The Breakup Letters
We didn’t sign on to be liked. We signed on to do a job. “No one loves the messenger who brings bad news.” ~ Sophocles, Antigone Breakup letters are a…