bias

Battling Negativity Bias

Posted on: September 10, 2017 Last updated on: March 28, 2023 Written by: Gillott Communications Categorized in: Advice

Negativity bias doesn’t just trip us up as individuals. It also hurts our businesses. What is negativity bias? We give more weight to negative experiences than to neutral or positive ones.…

Butcher, Baker, Candlestick-Maker

Posted on: September 28, 2014 Last updated on: February 13, 2023 Written by: Gillott Communications Categorized in: Crisis Management

Uncover the essence. Then you can solve it. If problems didn’t exist, there’d be less need for lawyers, psychiatrists, and other professionals that fix them. Crisis PR people are in that…

Top to Bottom

Posted on: August 10, 2014 Last updated on: March 30, 2023 Written by: Gillott Communications Categorized in: Media Relations

Watching media contortions — a sport for ex-journalists News media has always been stratified: Cream of the crop. Bottom of the barrel. Big in-between. Today there’s less cream and much more…

Druthers

Posted on: May 18, 2014 Last updated on: March 28, 2023 Written by: Gillott Communications Categorized in: Media Relations

Beating media at its own game is no game for amateurs. You hear it every day. If I had my druthers, I wouldn’t have been so careless. I wouldn’t have gotten in…

Jibber-Jabber

Posted on: April 13, 2014 Last updated on: March 28, 2023 Written by: Gillott Communications Categorized in: Media Relations

How to control media herd? Turn around the lead steer. You’re inundated by it every day. A flood of words, empty of meaning but designed to arouse emotions. Think of talking…

Goose, Gander & Ox

Posted on: March 30, 2014 Last updated on: March 28, 2023 Written by: Gillott Communications Categorized in: Crisis Management

Best time for damage control? Remember early bird and worm. What’s good for the goose is good for the gander. But it depends on whose ox is being gored. Contradictory concepts, yet…

Battle of the Anecdotes

Posted on: February 9, 2014 Last updated on: September 2, 2022 Written by: Gillott Communications Categorized in: Media Relations

Facts are facts. Deal with ’em. Your only job is to win. Anecdotes are an effective way to tell a story. We all use them every day, some better than others. Politicians.…

Half-Empty, Half-Full, No Compromise

Posted on: September 8, 2013 Last updated on: July 4, 2023 Written by: Gillott Communications Categorized in: Media Relations

Sad commentary on media & politics: Creeping partisanship. More paralysis. It’s interesting to watch how the media report the same story. Same facts. Different conclusions and emphasis. Disregard editorials and op-eds. They’re…

Just Words, Right?

Posted on: June 16, 2013 Last updated on: March 28, 2023 Written by: Gillott Communications Categorized in: Reputation Management

Those in the spotlight feel every nuance. A couple whose marriage was on the rocks was sitting with a divorce mediator, explaining how the other didn’t understand them and said hurtful things.…

person-with-sad-face-and-happy-face-signs

Once Upon a Time

Posted on: May 19, 2013 Last updated on: March 27, 2023 Written by: Gillott Communications Categorized in: Current Event Analysis

Cynical. Skeptical. Quick to condemn. With no one to respect, the public is adrift. There was perhaps a time when certain groups commanded respect and trust. But that’s changing. So many…