We regret to inform you that “We regret to inform you” is a terrible opening line. Doesn’t matter if you’re delivering bad news by letter, email, speech, text, or anything else. Seems…
Tag: bad news
The Breakup Letters
We didn’t sign on to be liked. We signed on to do a job. “No one loves the messenger who brings bad news.” ~ Sophocles, Antigone Breakup letters are a…
On Second Thought
History is often revised. But seldom in short term. Time softens the sharp edges. As memories fade, events are reinterpreted. Sometimes to reflect new evidence. More often to better fit with what…
Holiday Edition: Perception & Reality
If you perceive it’s true, it is (to you). Perception defines reality, not the other way around. Think about it. A dozen people experience the same event, and you get a dozen…
Proving a Negative
Calculating success can mean avoiding negative attention. “What’s the value of a negative story that’s never published?” We’ve touched on this before. But it’s worth revisiting because it’s the essence of Crisis…