Crisis Management

How’d This Mess Happen?

Posted on: March 22, 2015 Last updated on: February 7, 2023 Written by: Gillott Communications Categorized in: Crisis Management

You hear the same questions every day, from non-profits and companies: Where’d all the money go? You mean those laws apply to us, too? Can she really sue us for harassment? It…

$37 Billion Memo

Posted on: January 11, 2015 Last updated on: March 30, 2023 Written by: Gillott Communications Categorized in: Crisis Management

Caution: If it’s in writing, it will be discovered. As the U.S. Justice Department and states investigated wrong-doing that led to the financial collapse, the nation’s biggest banks dumped tens of millions…

A Christmas Story

Posted on: December 21, 2014 Last updated on: March 30, 2023 Written by: Gillott Communications Categorized in: Crisis Management

Good Crisis PR can turn a lump of coal into a gift. The holiday season is a busy time. Santa isn’t the only one who brings packages on Christmas Eve. So do judges.…

Be Very Afraid

Posted on: November 30, 2014 Last updated on: February 7, 2023 Written by: Gillott Communications Categorized in: Crisis Management

Surviving a crisis is tough. Preparing eases the pain. “It’s only a matter of the ‘when,’ not the ‘if,’ that we are going to see something dramatic.” ~ Admiral Michael Rogers, Director…

no-yes-no-post-it-notes-magnifying-glass

3 Deadly Sins

Posted on: November 23, 2014 Last updated on: February 7, 2023 Written by: Gillott Communications Categorized in: Crisis Management

Guilty of committing one of the 3 Deadly Sins of Crisis PR? “I won’t dignify that with a response.” It conjures up images of high-brow society (very Downton Abbey or Masterpiece Theatre).…

Alien Realities

Posted on: November 9, 2014 Last updated on: March 30, 2023 Written by: Gillott Communications Categorized in: Crisis Management

Ultimate Goal Of Crisis Pr: Create A Favorable Reality HG Wells wrote about it. So did Isaac Asimov. It was a recurring theme for Rod Serling on The Twilight Zone. Earthlings encounter aliens…

Butcher, Baker, Candlestick-Maker

Posted on: September 28, 2014 Last updated on: February 13, 2023 Written by: Gillott Communications Categorized in: Crisis Management

Uncover the essence. Then you can solve it. If problems didn’t exist, there’d be less need for lawyers, psychiatrists, and other professionals that fix them. Crisis PR people are in that…

Best and Worst

Posted on: September 7, 2014 Last updated on: March 30, 2023 Written by: Gillott Communications Categorized in: Crisis Management

When we do our job well, it is the best of times. The desire to edit another person’s words is almost irresistible. Not always for the better. Consider the publishing-house editor…

Disruption

Posted on: August 31, 2014 Last updated on: March 30, 2023 Written by: Gillott Communications Categorized in: Crisis Management

One-size fits-all never fits anyone in Crisis PR. Routine has a bad reputation. Deservedly. It conjures images of people slogging through their jobs and lives. The only goal is to get to…

“So, what do you do?”

Posted on: June 1, 2014 Last updated on: March 28, 2023 Written by: Gillott Communications Categorized in: Crisis Management

“When you’re fresh meat, kill and throw them something fresher.” ~ Frank Underwood in House of Cards “We’re fixers. We’re crisis managers. It’s not about solving a crime. It’s not about justice.…