As the year comes to a close, businesses find themselves caught up in a flurry of year-end activities. However, amidst the chaos, it’s crucial to recognize the criticality of crisis communications planning.…
Category: Crisis Management
Dollars and Disasters: How Businesses of Different Sizes Manage Crises
Here’s a question we often get: “When does an issue turn into a crisis?” That’s a tricky one, right? The truth is, it depends on a bunch of things, like your organization’s…
How to Avoid PR Crises: Lessons from the First Half of 2023
In the vast ocean of reputation management, one must be prepared for sudden storms and hidden shoals. Just as sailors navigate turbulent seas with the aid of lighthouses and charts, organizations can…
Board Member’s Guide: When to Bring in a Crisis PR Professional
When you were invited to join the board, you imagined a journey of calm seas. Your compass was set on giving back and supporting your community, and you hoped for smooth sailing.…
Business Owner’s Guide: When to Bring in a Crisis PR Professional
When you started your business, no one handed you a map. You navigated your own course, making the best decisions with the information at hand. Yet, facing a public relations crisis might…
Attorney’s Guide: When to Bring in a Crisis PR Professional
As an attorney, you’ve mastered the art of strategic thinking and leveraging your legal knowledge. Yet, your clients may encounter a different challenge that demands a unique set of skills – a…
How to Stop Customers from Leaving During a Crisis: 4 Steps
It’s not uncommon to have a PR crisis. In fact, it doesn’t matter how big or small your business is, and it always seems to hit when it’s “not a good time.”…
3 MAJOR Differences Between Traditional PR and Crisis PR
Know what you’re trying to accomplish so that you can hire the right team to achieve your goal. Traditional PR and Crisis PR share a common core but have two very different…
“Groundhog Day” Crisis Management Lessons for Legal Professionals: How Repetition Can Lead to Growth
As the famous movie “Groundhog Day” teaches us, sometimes we can feel stuck in a never-ending cycle of the same challenges and problems. In the film, the main character, Phil Connors (played…
4 Mistakes to Avoid Doing During a PR Crisis
Running a business or an organization is already a full-time commitment, and anything that throws its operations off-course can quickly turn a full-time job into a job for 2-3 people. Throw a…