The idea that Strategic Communications experts run around fixing never-ending crises is sexy, but it’s skewed. It’s the same reason your favorite TV shows are sexy, fast-paced, and high-stakes. People like that.…
Author: Gillott Communications (page 6)
Going Fractional: Get What You Need Without Excess
There’s a reason you rarely hear leaders of Fortune 500 companies say, “I wish I’d just called you sooner.” Every company and non-profit faces sensitive situations. Some industries are more susceptible and…
When the Board Must Step In
When management can’t agree, the Board often must step in and make the decision. That is, after all, why the Board is the ultimate boss and has the final word. Even when…
Cyberattacks Are Here to Stay: How to Reassure Your Stakeholders
The first few moments on the phone with a cybersecurity client typically start like this: “My lawyer or insurance person told me I needed to call you…” “I don’t know what happened.”…
Moving Toward a Bright Future
It can be beneficial to look backward. In order to chart a new path forward, you must understand where you came from and how you got where you are. But don’t agonize…
Celebrity Scandals
New York Attorney General Letitia James said it best: “Celebrity and fame does not absolve someone from following the law.” While this statement is widely applicable, James was referring to celebrity chef…
Short-term Action vs. Long-term Thinking
Winning a fight is nice. Winning the war is better. To put it another way: Act short term. Think long-term. Facing a crisis? You can’t ignore what’s staring you in the face.…
Can This Be Fixed?
Can you fix the pickle you’re in? No two situations are the same. Neither are the solutions. Using a carbon copy response is the quickest way to cause more damage. Did your…
Don’t Keep Wishing and Hoping. Do.
Life isn’t a sequence of serendipity. It’s what you make of it. As the legend goes, after all the evil escaped from Pandora’s jar, all that remained was hope — and mankind…
I Think It Got Lost in Translation
Oopsies! You said something well-intentioned, but you ended up upsetting a bunch of people. You know what you meant to say. So how did it all go so terribly wrong? Here are…