In battles for the heart and soul, the target is emotional, not rational. “I just want to say one word to you — just one word: ‘Plastics.’” ~ Friend of…
Author: Gillott Communications (page 29)
Felony Stupidity
Can this go wrong? Let me count the ways. If stupidity were a crime, our jails would be a lot more crowded than they are. Of course, we’re referring to things people…
Life Goes On
To protect your legacy, be decisive. Life goes on, long after the thrill of livin’ is gone. ~ Singer John Cougar Mellencamp, “Jack & Diane,” 1982 Deservedly, there has long…
Everything’s Apocryphal
Media defines your world. But whose version is true? “Most history is guessing, and the rest is prejudice.” ~ Will Durant, 20th century American philosopher & historian The same is true…
More Than a Little. Less Than Too Much.
Taking control doesn’t clear you. But it buys you breathing room. A professional liar and a PR guy walk into a bar. How can you tell the difference? This is fill-in-the-blank humor.…
No Margin for Error
In a crisis, you must “know,” not “hope.” In World War II, a new phrase entered the lexicon: “Good enough for government work.” At the time, it was high praise: If you…
Just Words, Right?
Those in the spotlight feel every nuance. A couple whose marriage was on the rocks was sitting with a divorce mediator, explaining how the other didn’t understand them and said hurtful things.…
Comfort of Habit & Fear of Change
“Know, or know not. Do not guess.” Photo courtesy of freedigitalphotos.net There’s a reason beliefs are cherished. They provide comfort. By nature, people prefer stability and resist change. Some beliefs are…
Credibility: The Ultimate Bottom Line
Fairy tales fall apart quickly. Tax lawyers have a one-liner: “What’s the difference between tax avoidance and tax evasion? About 20 years.” Crisis PR folks have theirs, too: “What’s the difference…
The Timeless Machine
They’ve invested years building their reputation, and they won’t let it be frittered away. “After the battle comes the Quiet.” ~ HG Wells, The Time Machine Wells, a child of…