Time and tide wait for no one. Neither do crises (personal or professional). That’s why they always seem to come at the most inconvenient time. (Whoever heard of a convenient crisis?) …
Author: Gillott Communications (page 12)
You Should’ve Called Earlier
Don’t wait until the last minute to ask for help. Call early, and you have more options. Call later, and you have fewer. A business owner was the target of scurrilous gossip…
Social Media During a PR Crisis
Recently we received a call from a pair of panicked business owners. Someone had posted a video on Facebook alleging that the business’ food came out bursting with bugs. It went viral…
Case Study: Wells Fargo
Right now people are angry, and anger is a powerful motivator. By creating millions of fake accounts, Wells Fargo violated the public’s basic need to feel secure. The reaction was visceral because…
Unheeded
“Once today is gone, tomorrow can only look back in sorrow at warnings ignored.” ~ Rod Serling, Twilight Zone, 1964 It’s a timeless rule for all aspects of life, professional and…
Heard But Not Seen
Cyrano is ever-present. But if he’s doing his job correctly, you’ll never know it. He designs strategies. He knows what you can and can’t do without stepping on landmines. He polishes your…
That’s the Best You Can Come Up With?
Back in the day, a metal shop teacher drilled a mantra into his students: “A place for every tool. Every tool in its place.” Life was simpler then. Fast forward and everything…
Cookie Jar
Don’t let greed turn you into a fat cat. Where there’s money, there’s temptation. Where there’s temptation, some people can’t resist. It’s a tale as old as time, and it infects…
Painted Into a Corner?
Before you start painting, think of the consequences. We’ve all been there. The question is, What are you going to do about it? Whining doesn’t help. So fix it. There’s really…
Fast. Faster. Fastest.
Some tasks require Type A personalities: Ambitious, take-charge, and impatient. Life moves fast. To win, you must move faster. This is especially true for those who deal with situations that are critical…